Resume
Core Competencies
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Cross-disciplinary leadership, communication, and documentation.
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Product strategy, information architecture, and AI integration.
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Continuous improvement of data- driven applications and systems.
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User research, prototype creation, and WCAG compliance.
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Risk identification and mitigation.
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Agile and Waterfall methodologies.
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Front-end and back-end technical awareness.
Tools and Platforms
Design and Prototyping
Figma, Balsamiq, Claude, Adobe Suite (Photoshop, Illustrator, InDesign, XD, Acrobat).
Productivity and Collaboration
Microsoft 365 (Excel, Power BI, Teams, PowerPoint, Word, Power Automate), Google Workspace (Docs, Sheets, Slides, Drive, Meet, Gemini).
WCAG Compliance Tools
WAVE, Lighthouse, Siteimprove, ARC Toolkit, Accessible Web.
Project Management
Jira, Azure DevOps, Confluence.
Analytics and Marketing
Google Analytics, Mailchimp, Social Media Schedulers.
Development Awareness
HTML, CSS, JavaScript, GitHub, GitLab.
Professional Experience
More upon request.
2020 - Present
Strategy Lead and Senior UI/UX Specialist, Conduent LCS
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Defined scope, timelines, milestones, and requirements to support end-to-end project delivery and success measures.
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Managed risks, issues, and dependencies, improving mitigation and reducing rework in fast-paced environments.
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Partnered with stakeholders, PMO, developers, and testing teams, to streamline requirements and drive alignment.
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Created accessible component libraries, prototypes, and doc- umentation to support testing, governance, and quality assurance.
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Transformed research and AI-assisted analysis findings into clear and actionable strategies.
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Participated in Agile sessions to communicate insights and influence decision-making.
2019 - 2020
Creative Director and Project Manager, Brawn Media
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Directed cross-functional teams delivering digital campaigns on time within scope and timelines.
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Developed user-centered strategies and business requirements, improving engagement and business alignment.
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Led UI/UX and WCAG accessibility initiatives for responsive client websites.
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Managed omnichannel rollouts across web, mobile, social, email, and direct mail, improving consistency across touchpoints.
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Supported research, discovery, and implementation, including requirements gathering and stakeholder communication.
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Ensured quality and performance standards, reducing revisions and defects.
2018 - 2019
Multimedia Creative Director, NYS Department of Labor
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Led user-centered initiatives for a high-traffic enterprise agency website, aligning with UX best practices, accessibility (WCAG), and design system consistency.
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Reworked website process flows and information architecture, reducing friction and improving content discoverability.
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Partnered with executive leadership and stakeholders to align marketing strategy, business goals, and statewide outreach initiatives.
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• Directed cross-functional creative teams producing multi-channel marketing campaigns and public service communications across agency and State partners.
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Led enterprise-wide rebranding initiative, modernizing visual identity, digital experience, and website structure to improve clarity, trust, and engagement.
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Drove agency-wide marketing and communications strategy, improving public engagement and message consistency.
2016 - 2018
Senior Graphic Designer, NYS Office of General Services, Executive Chamber and MSC
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Served as a creative lead for the Executive Chamber in the Governor’s Office, managing high-visibility, high-impact initiatives.
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Delivered design solutions under tight deadlines and shifting priorities, supporting statewide communications across multiple channels, and coordinating directly with vendors.
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Managed rapid-turnaround creative requests for announcements, press events, and emergency messaging, ensuring timely delivery.
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Directed and produced assets for major State campaigns and events across print, digital, and social channels, reaching wide public audiences.
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Provided marketing and digital design support for multiple New York State events, ensuring consistent visual and messaging standards.
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Ensured all deliverables met State branding, accuracy, and accessibility standards, reducing revisions and issues.
Education
Certifications
2010 - 2013
BFA in Graphic Design
Purchase College, SUNY
2007–2010
Associates in Fine Arts
Hudson Valley Community College
2025
Foundations of User Experience
Coursera
2026
Accessibility Design Testing
Coursera
2026
Effective Leadership:
Master Management Styles
Coursera
2026
Drive Product Success:
Data Decisions
Coursera